Frequently Asked Siebel Realtime Interview Questions

Q – 1 How would you send an email using siebel realtime application?

Ans- We can send email by using out of box business service, outbound communication manager and selecting appropriate method to send the email with or without template. This service can be called through a script or through a workflow process where this business service is a step in it.

Q – 2 How would you delete or merge rows that have the same primary user key and different conflict IDs using EIM?

Ans- This is not possible. EIM relies on user keys to identify rows in base tables. If there are two rows in the base table that have the same user key but different conflict IDs, EIM cannot distinguish these rows. In such case, the IF_ROW_STAT field of the row in the interface table will be marked as ambiguous.

NOTE: When you are deleting records based on user keys, the parameter DELETE EXACT should be specified in the .ifb configuration file.

Q – 3 Why would we populate BU_ID, while importing product or account data?

Ans- BU_ID is primarily created , to provide a setup to have multiple organizations in the same application. This concept will be very useful when people store the information about ‘sister’ concern which always say.

At this moment, it is important to differentiate the different critical business entities across organizations, such as ACCOUNT, PRODUCT, POSITION and so on which are in the top hierarchy.

That is why to identify an unique account across organization, BU_ID has been added into the user key of most of the table and thus inserting these data into siebel through EIM/Regular import requires BU_ID to get populated.

Q – 4 Why does data not from related child tables not get exported when data is exported using an interface table?

Ans- For all columns to export using an interface table (both data from the base table and data from related child tables), you need to add or modify the following line in the .

ifb configuration file:

Export all Columns = TRUE

NOTE:

Rows from child tables of related child tables will not be exported.

Q – 5 Tell me what is the behavior of the EIM delete process?

Ans- The delete process performed by EIM is cascade delete. The data deleted is not restricted to the base tables mapped to the interface table that you specified in the delete process but all child records as well. You should be very careful and specific when specifying delete criteria.

Q – 6 Please tell me about the EIM tables and base tables are required to your entities?

Ans- EIM tables are interface tables, when we want to export or import data from siebel base tables we need first to get the data from tha base tables to interface tables, the EIM component will have the .IFB file, in that file we need to specify type, source table, target table, batch number. It will successfully export or import the data.

Q – 7 How would you use or access more than one database at a single siebel application?

Ans- A single siebel enterprise server can have one db server(a 3rd party RDBMS) this scenario is possible. A single siebel enterprise server can have multiple or more than one db server(multiple 3rd party RDBMS.

Q – 8 How would you remove unnecessary seed data by deleting all rows from the S_LST_OF_VAL base table?

Ans- No, you should not remove unnecessary seed data by deleting all rows from the S_LST_OF_VAL base table. If you do so, you will not be able to reimport “clean” data and you will be forced to rebuild the seed data or restore from backup.

Q – 9 Give an example of the EIM delete process’s behavior?

Ans- Example:

Using the criteria “DELETE MATCHES = EIM_PARTY, (CREATED > xxxxx)” will cause all records of S_PARTY that matches this criteria to be deleted from the database.

Q – 10 How would you import international phone numbers using EIM in siebel realtime?

Ans- To import international phone numbers, the phone number must be prefixed with a plus (+) sign and the country code. For example, an international phone number with a country code of 44 should have the following format: +44123456789.

Any phone number without a preceding plus sign in the database will be treated as country’s phone number. This will lead to the display of +1 in front of the phone number and the use of the corresponding PHONE_FORMAT if the regional settings of the client are different.

Q – 11 How would you import URL links into the S_LIT base table?

Ans- To import records as URL links into the S_LIT base table, the FILE_NAME column must not be null and the FILE_EXT column must be null for URLs.

Q – 12 How would you find entity relation in siebel tools?

Ans- In Tools. Select the business component. Then in ‘View’ menu select Visualise, view relationships to see the entity relationships.

Q – 13 Tell me is it posible to access more than one Database at a single siebel application?

Ans- It’s much easier to use an EBC in stead of a VBC.
Define an external table in tools. Define a new (external)BC on that table.
Create a new datasource in profile configuration (or, for dedicated client, in your .cfg). Specify this datasource on the table definition level,on the BC AND in the OM named datasources list. Now you can work with it (almost) as if it is a local table.
Disadvantage migth be that you can only access db’s supported by Siebel (like oracle, db2, sqlserver). For other db’s you probably have to resort to a VBC and sripting.

Q – 14 How to send an email using siebel application? other than using F9 functional Key?

Ans- We can send email by using out of box Business Service- Outbound Communication Manager and selecting appropriate method to send the email with or without template. This service can be called through a script or through a workflow process where this Business service is a step in it.

Q – 15 How to convert single value fields into multivalue fields in the Field object type found under Business component?

Ans- select the ‘Multivalued’ property to true. and need to take care about the MVL and Destination Field.

Q – 16 Suppose if we have dynamic pick-list as bounded can we add field?

Ans- Dynamic pick list there is no bounded and unbounded options Bounded and unbounded is available only static in static bounded pick list we can’t able to enter the values only unbounded we can able to enter the values

Q – 17 Tell me what is user properties? Why we using the user properties?

Ans- User properties are object definitions that allow you to configure specialized behavior beyond what is configured in the parent object definition?s properties.

Q – 18 Explain what are the EIM tables and base tables are required to your entities?

Ans- EIM tables are interface tables, when we want to export or import data from siebel base tables we need first to get the data from tha base tables to interface tables, the EIM component will have the .IFB file, in that file we need to specify type, source table, target table, batch number. it will successfuly export or import the data.

Q – 19 Suppose In the list applet field we have 10 records but i have to display only 2 records in list applet,what is the process should i follow?

Ans- select that applet in tools and in OBLE there is an option called

“HTML no of rows”

specify the number of rows u want

Q – 20 Explain how to find entity relation in siebel tools?

Ans- In Tools, click the Link Object type and query for both the entities for which u want to see the relation

In Tools. Select the Business Component. Then in ‘View’ Menui Select Visualise->View Relationships to see the Entity Relationships

Q – 21 Suppose In an Applet we have a Button When we click on that Button we need to get an Business service. How we are going to do it?

Ans- Populate Method Invoked of button(control). Add a BC user property for invoking BS using method mentioned on applet control

For script currently in PreCanInvokeMethod that always permits a method to be executed, make use of the Named Method n User Property. Using the existing script on PB Sales Activity Form Applet as an example, the process for making use of the user property instead of the existing script is as follows:

Add a new applet user property to the applet:

Named Method 1:

mthdGotoAccount ‘INVOKE’, mthdGotoAccount

Note:

This user property only works with the CSSFrameBase (for form applets) and CSSFrameListBase (for list applets) classes.

Q – 22 Explain while importing product or account data why we are populating BU_ID?

Ans- S_BU is primarily created , to provide a setup to have multiple organizations in the same application. This concept will be very useful when people store the information about ‘sister’ concern which always say…

At this moment, it is important to differentiate the different critical business entities across organizations, such as ACCOUNT, PRODUCT, POSITION and so on which are in the top hierarchy……

Thats why to identify an unique account across organization, BU_ID has been added into the user key of most of the table, and thus Inserting these data into siebel through EIM/Regular IMport requires BU_ID to get populated…

Q – 23 Tell me when we use the following scenarios:
Base table having extension columns
Extension table have extension columns
Which one do you prefer, Explain?

Ans- In Siebel 7.8 there is no restriction in the number of columns in tables, but depending on the frequency of use and the relationship you should use it discretely (when 1:1 relation is there).

Its better to extent the base table rather than the extenstion table. As per the Siebel best parctice we are supposed to extent the base table only if the required type columns are not persent in the extension table.

Q – 24 Suppose I have a view with form applet on the top and list applet at the bottom.There is “score” field in the list applet.How to display the totals of score in form applet?

Ans- Create a MVF in Parent BC,And also a Calculated Field with Calculated Value as Sum [MVF].

To be more specific, you may need to have a link/multivalue link and multivalue value [that actually holds the score value] and finally the calculated field to hold the definition as SUM

Q – 25 Suppose there is a search spec on BC, and Applet both. explain the execution of this scenario?

Ans- This is not true . Actually BC search specification will be replaced by Applet Search specification(NOT appended) and finally you will get the data queried using Applet search spec.

When we set search spec in BC and Applet it will do an AND between the Search spec of BC and Applet. For Exp: Bc level search spec is Name=Vijay and Applet level Country=India then the records display where Name=Vijay and Country=India.

Q – 26 Explain if Gateway Server is not present can we do Load Balancing?

Ans- We can’t do with the 3rd Party load balancer like resonator. but, can do with HTTP load balancer in the web server.