Frequently Asked Bugzilla Interview Questions Part – 3

What Is Elementool?

Elementool –

http://www.elementool.com/ – Elementool is an application service provider for Web-based software bug tracking and support management tools. Elementool provides its services to software companies and business Web sites all over the world.

What Is Swbtracker?

SWBTracker –

http://www.softwarewithbrains.com/suntrack.htm – SWBTracker supports concurrent multiuser licensing at extremely competitive price, as well as many of the most important festures, developers and testers are looking for in today’s bug tracking spftware: automatic email notifications with customizable message templates , complete issue life cycle tracking with automaticchange history logging, custom report designer, and many built-in summary and detail reports.

Explain Clearquest?

ClearQuest –

http://www.rational.com/ – ClearQuest is flexible defect tracking/change request management system for tracking and reporting on defects.

What Is Problemtracker?

ProblemTracker –

http://www.netresultscop.com/fs_pbtrk_info.html – ProblemTracker is a powerful, easy-to-use Web-based tool for defect tracking and change management problemTracker delivers the benefits of automated bug tracking to any desktop in a familiar Web browser interface, as a price every organization can afford.

What Is Bugcollector?

BugCollector –

http://www.nesbit.com/ – BugCollector Pro 3.0 is a multiuser database specifically designed for keeping track of software bugs and feature requests. With it, you can track bugs from first report through resolution and feature requests from initial contact through implementation.

Explain Bugzilla?

Bugzilla from Mozilla Organization – http://www.bugzilla.com/ – Bugzilla is a “Defect Tracking System” or “Bug-Tracking System”. Defect Tracking Systems allow individual or groups of developers to keep track of outstanding bugs in their product effectively. Most commercial defect-tracking software vendors charge enormous licensing fees.

Despite being “free”, Bugzilla has many features its expensive counterparts lack. Consequently, Bugzilla has quickly become a favorite of hundreds of organizations across the globe.

What Is Testtrack?

TestTrack Pro from Seapine Software:

http://www.seapine.com/ttpro.html – TestTrack Pro delivers time-saving issue management features that keep all team members informed and on schedule. Its advanced configurability and scalability make it the most powerful solution at the best value. Move ahead of your competition by moving up to TestTrack Pro.

What Is Pr-tracker?

PR-Tracker from Softwise Company:

http://www.prtracker.com/ – PR-Tracker is an enterprise level problem tracking system designed especially for bug tracking. PR-Tracker is easy to use and setup.

It has a sensible default configuration so you can begin tracking bugs right away while configuring the software on the fly to suit your special needs. Features classification, assignment, sorting, searching, reporting, access control, user permissions, attachments, email notification and much more. Softwise Company

Explain What Is Defecttracker?

DefectTracker from Pragmatic Software:

Defect Tracker is a fully web-based defect tracking and support ticket system that manages issues and bugs, customer requirements, test cases, and allows team members to share documents.

Explain Bugtracker?

BugTracker from Applied Innovation Management:

The complete bug tracking software solution for bug, defect, feature and request tracking. Your one stop shop solution for web based bug tracking software.

Explain Rmtrack?

Highlights of the RMTrack application:

Web based access allows your users to access the database from anywhere.
Available as a hosted solution or a download for local installation, whichever suits your needs best.
Completely customizable issue fields, workflows, data entry forms, user groups and projects let you manage your data, your way.
Carefully designed to be user friendly and intuitive so there is little or no training required for end users. Each screen has context sensitive help and full user guides are available from every help page.
Integrated screen capture tool allows for easy one-click capture of screen shots.

Red Hat Bugzilla – Are Cookies Required?

Yes. If you do not have cookies enabled or are using a browser that does not support cookies, you will be prompted to re-login for each screen. It also allows for special features like stored queries and keeping track of your last query result list.

Red Hat Bugzilla – How Do I Search For A Bug?

To search for a bug, select Go to the query page from the main bugzilla page.

The bugzilla search uses an “OR” within each field, with an “AND” between fields. So, if you were to select NEW and VERIFIED from the Status field and normal from the Priority field, you would be asking for all normal priority bugs that are new or verified.

Can Not I Just Post A Message About The Bug/feature In The Forum Instead?

You could, but it’s extremely unlikely to be fixed if you don’t file a bug. Developers use Bugzilla to track everything that needs to be done, and anything that isn’t in that system can easily be forgotten. There’s no guarantee a forum post will even be seen by a developer.

Why Was My Bug Marked Wontfix?

Camino’s goal is to be lightweight and easy to use. That means that it can’t include every feature that is ever requested. Invariably, some people will be unhappy with the decisions that are made regarding which features aren’t included, but strong leadership is necessary to keep Camino true to its vision.

WONTFIX decisions are made by the Camino lead, are made for good reason (even if not explained in the bug), and as such are final. Do not complain or argue in a bug that has been marked WONTFIX. Unless you have new, compelling information to add, do not comment in the bug. Please remember that “x people I talked to said this is really important” is not compelling information.

Unless you have have done a statistically valid sample of Camino’s entire target user base (and neither Bugzilla nor online forums are representative samples), you aren’t going to convince anyone.

Red Hat Bugzilla – How Do I Submit A Patch?

The new Bugzilla system supports the attachment of patches, test cases, and various other forms of file types directly from the bug report screen.

Just click on “Create an attachment”. You will then be asked for the file name, a one line description, and the file type. After that it will be uploaded to server so that it can be displayed later from the same bug report.

What Is Red Hat Bugzilla?

Bugzilla is a bug tracking system developed at mozilla.org. It was originally used to track the bugs in the Mozilla web browser. Red Hat has customized it to track bugs in our Linux products.

I Want To Manually Edit Some Entries In My Database. How?

There is no facility in Bugzilla itself to do this. It’s also generally not a smart thing to do if you don’t know exactly what you’re doing. However, if you understand SQL you can use the mysqladmin utility to manually insert, delete, and modify table information. Personally, I use “phpMyAdmin”.

You have to compile a PHP module with MySQL support to make it work, but it’s very clean and easy to use.