Essential Beautician Interview Questions
Q – 1 How do you deal with troublesome clients?
Ans- I rarely have difficult clients! When I do, honesty is the key to working it out. If someone doesn’t like what I’ve done, I ask them to tell me what didn’t work. On occasion, when someone has been repeatedly unhappy, I’ve told them that I obviously can’t give them what they want, and recommend another stylist.
But the response is always, “Oh, it’s not you!” Usually those people are just unhappy with their hair — they hate the wave or straightness, not what I did. I think, generally, that it works to troubleshoot problems together, and I think of it as a positive thing. I also always welcome my clients to come back at the end of the day if they’re not happy with the style or have any challenges.
Q – 2 Do you find your own clients? If so, how?
Ans- At this point, I have a following — a clientele that has developed over the years. But for new cosmetologists or stylists, it’s all about advertising. A business card is really important. I always carry cards with me, and especially when I was just getting started, I would hand out my cards to friends and new acquaintances and encourage them to come see me. Then there are little rules, like always schedule the next appointment while the client is still there. It helps build consistency and develops your client base.
Q – 3 What is one thing you like least about this career?
Ans- The thing that can tire me the most is living on a schedule, with cuts every half hour. Everyone is busy, and time is important, so I work hard to stay on schedule and be punctual. That’s the most draining part of the job, and the only part that can be stressful for me.
Q – 4 Do you build in time for breaks?
Ans- Some stylists don’t take breaks, but I do. I’m fresher and a better stylist if I give myself short breaks throughout the day. I don’t like running late, and I’m particular about staying punctual, so I build my breaks into my schedule.
Q – 5 What do you dislike about your job as Beautician?
Ans- I dislike the unsociable hours, commuting between clients and having to lug all my heavy kit everywhere!
Q – 6 What do you like most about being a cosmetologist?
Ans- I love to make people beautiful. And I love my clients. I enjoy being social with them, and being creative in my work.
Q – 7 Tell us If you could do any other job/career what would you choose and why?
Ans- I would have liked to have been an interior designer.
Q – 8 Tell us how will you keep up to date with new products?
Ans- Magazines, trends, from your Manager/Company.
Q – 9 What kind of person do you need to be to succeed in this job as Beautician?
Ans- You need to be sociable, organised and definitely not squeamish! This job isn’t as glamorous as you might think. You also have to have lots of tact and empathy – sometimes you feel like a psychiatrist!
Q – 10 Tell us why do you think you will make a good beauty therapist?
Ans- Remember that salon’s do late nights sometimes and always work on a Saturday. It’s not a straight 9-5 job.
Q – 11 Suppose If you had to offer one piece of advice to anyone looking to break into your industry, what would it be?
Ans- My advice would be to go for it but to expect to work long hours for little money, at least to begin with. Always work in a salon before you go out on your own to gain valuable experience.
Q – 12 Tell me why do you think you will make a good beauty therapist?
Ans- Obviously you need to be answering that you feel you can make people feel and look good as one of your points.
Q – 13 What does a typical working day involve as Beautician?
Ans- A typical work day for me involves driving to client’s houses and personally doing a variety of treatments, from nails to waxing, massage to make-up.
Q – 14 How did you find your first job?
Ans- I came here from Maine to go to school at Whitman’s Academy of Hair Design. When I finished, I went back to work in a salon in the little town I grew up in. That job didn’t give me the excitement and creativity that I needed, though, so I scheduled a couple of interviews at salons in Brattleboro. I was at Whitman’s salon, getting a haircut from a friend so that I would look beautiful for my interviews.
The owner, who was my former teacher, overheard that I was looking for a job, came over to me and said, “Hey, why don’t you come work for me?” So I did.
Q – 15 How did you get into your job as Beautician?
Ans- I had to do 2 years at college, obtaining a NVQ level 3 qualification.
Q – 16 Explain how do you keep yourself looking good?
Ans- What is your routine? Remember to make someone else feel good you need to feel and look good too.
Q – 17 Tell us why should we hire you as Beautician?
Ans- Boy, that’s a toughie, isn’t it? It would be really easy to stammer through a stupid answer in an interview. What they are really asking you is “Why is it in our best interest to have you working for us?” So tell them. An interview is no place to be shy. Tell them How you will be an asset to the salon.
Example: Because I have a strong work ethic, I’m great at time management, I understand the importance of superior customer service and I am willing to do everything I can to help the salon and myself grow.
And if you are really ballsey say “Because I will exceed your expectations!”
Q – 18 Do you advise cosmetologists to choose a specialty right away?
Ans- I think that partly depends on whether one wants to work for a large or small salon. In larger salons, it’s more common to specialize — sometimes clients may get color processing from one stylist, a cut from another, and a style from even another! Even if a cosmetologist want to work in a smaller salon, it’s a good idea to choose a specialty early, because they get established in what you do.
It’s hard to go from hair to nails to waxing, for example, and to be considered an expert in all of those.
Q – 19 Do you consider yourself a team player?
Ans- Being a team player in a salon is a strength. Everyone is there to make money, for themselves and for the salon. It takes a village. If you are highly self absorbed by nature start working on that issue. You will need help in a salon and you will be called upon to help others. So if this question is asked and you are NOT a team player, meaning you prefer to work alone, fake it.
I’m not saying lie to the interviewer but you need them to know you ARE a team player. Saying you prefer to work alone in a salon environment will disqualify you. So YES, you are a team player, and you will consciously work on it in the salon. Think of a time when you worked as a team on any project. Write it in your notebook with an example of how you helped the team, just in case you are asked for one. Your beauty career will mostly be a team sport.
Q – 20 Tell us what did you like least about your last job?
Ans- Oh, this is a tricky one. It’s a setup. It is very easy to fall into this snare. People just wait for an opening to vent. But you now know ahead of time NOT TO DO THIS.
Instead of coming back with, “OH, I really hated my boss. He was such a pig!” you want to go to a task that is harmless to what you are trying to achieve. If you worked at Starbucks you had to clean, you had very busy times, it could be stressful, people complained, you may have had a bad co-worker, etc. But if you point any of this out in your interview it will look like a negative for YOU.
Q – 21 Explain What is Electrolysis?
Ans- Electrolysis is the only medically approved form of permanent hair removal. Electrolysists should have NVQ Level 3 in Electrical Epilation, BTEC National Diploma with Epilation or BTEC Higher National Diploma with Epilation.
Q – 22 How did you deal with nerves when you first start working on real people?
Ans- At the beginning, you’re always really nervous, although for me, it was more excitement than anything. I generally felt comfortable and confident because of the education I had. I felt that I could do it, and always knew that I could ask senior employees for advice. That’s important — being able to get help when they need it. I was always comfortable asking questions and finding the answers.
Q – 23 What advice would you give to entry level cosmetologists just getting started? What do you wish you knew now?
Ans- My advice would be to be punctual, always come to work ready to go, and when someone walks in, be ready and willing to give them a haircut, and not grumble about wanting a cigarette break! For at least the first three months after I started working, anytime a senior stylist needed help, I would jump in. I always kept busy, always introduced myself as a new stylist, and just tried to get my name out there. Stylists should make sure they advertise who are.
As for what I wish I knew now, I’ve never done hair extensions, and that would be neat to look into. I wish I knew even more about color, but I try to keep myself educated. At this salon, we get education classes about once a month, and also do a New York hair show, where we sit in classes in coloring and cutting. That always makes cosmtologists realize how much they know, and boosts their confidence. If you can learn one new little trick or technique or idea, it’s been a good day.
Q – 24 This job is you childhood dream or something you just fell into?
Ans- Although this wasn’t exactly a childhood dream, it was something that I fancied doing from my late teens. I finally trained at the age of 25 – you can start at any time!
Q – 25 Explain What is Beauty Therapists?
Ans- Beauty therapists offer the same treatments as beauticians, plus specialist body treatments including body massage, electrical treatments as well as exercise and dietary control. NVQ/SVQ Level 3 qualifies an individual as a beauty therapist and learning typically lasts between 500 hours to two years.
Q – 26 What are your future plans?
Ans- The interviewer would want to know where your beauty career is headed and if it fits the company’s vision. For instance, you could say that you want to specialize in one specific area of beauty therapy within the next two years. You could also mention your plans to take courses in order to help you achieve your goals.
Q – 27 Explain What is Body Therapy?
Ans- Body therapy includes Swedish massage, aromatherapy, holistic therapy, reflexology, sports massage, Reiki and Indian head massage. Those offering these techniques should have a thorough understanding of anatomy and physiology of the body, and be qualified to NVQ Level 3, or ITEC Diploma level.
Q – 28 Explain a challenging work situation and how you handled it?
Ans- The work of a beautician comes with many diverse challenges. The interviewer wants to be certain that you have what it takes to handle such situations in a logical, tactful and professional way. Think of a problematic situation at your previous or current job that you resolved successfully. Describe the situation clearly, mention what you did and what the results were. Make sure that you never put a negative spin on your answer.
Q – 29 Explain What is Make-up?
Ans- Professional make-up artists should have NVQ Level 3, VTCT Diploma or ITEC Diploma. They may also do film and television freelance training to enable them to apply their skills.
Q – 30 What is your favorite cosmetic product? Do you have the opportunity to work with the product?
Ans- My favorite product is Paul Mitchell Super Sculpt Glaze and Fast Drying Sculpting Spray. They also make a dry wax I like to use — it to gives the hair texture. I use these products on my clients all the time, and on myself, too.
Q – 31 Your job requires you to interact with people constantly. How do you handle days when you’re in a bad mood?
Ans- There’s a saying we had at my previous salon: “Leave it at the door.” In other words, if a stylist is having a bad day, theyr are tired or having problems with the kids at home, they can’t bring their problems to work with you. I live by that. Clients don’t want to hear about my problems — they want to be taken care of.
Q – 32 Do you have any question to ask us?
Ans- This question is inevitable in almost every interview. Be sure to ask at least three sensible questions related to the job you are being interviewed for. This will show that you are actually interested in their business and that you have done your homework.
Q – 33 What is Nail Care?
Ans- Nail care includes manicures, pedicures and nail extensions including silk/fibre wraps, gel, acrylic & sculptured, nail art & airbrushing techniques. Those offering nail care should have NVQ Level 2 or 3, VTCT or ITEC qualifications.
Q – 34 What are your weaknesses as Beautician?
Ans- As for weaknesses, don’t say anything that would disqualify you. For example, you could say that you are prone to taking too much responsibility or being too trusting. However, don’t forget to add ‘…but I’m working on it’ at the end of your weakness or you could just mention a weakness that you managed to overcome in the recent past. This will show that you are constantly taking steps to improve yourself.
Q – 35 Explain What is Hairdressing?
Ans- Salon owners should have NVQ/SVQ Level 3 or 4, hair technicians or freelance hairdressers should have NVQ/SVQ Level 2 or 3 and general stylists/hair-dressers should have NVQ/SVQ Level 2.
Q – 36 What are your strengths as Beautician?
Ans- When it comes to strengths, only mention those traits that would be useful in the beauty industry. For instance, you could say that you have a strong work ethic, superior customer care skills, excellent time management skills, the ability to work with a team and a willingness to learn.
Q – 37 Explain What is a beauty professional?
Ans- A beautician is an individual providing treatments for a range of beauty needs, such as skin care, eyebrow and eyelash treatments, make-up, waxing, massages and nail care. A beauty therapist will be able to advise on exercise and dietary control, as well as offer electrical treatments.
Beauticians usually work from a salon, but some may also be willing to come to a location of your choice to provide the treatment. A qualified beautician/beauty therapist will be trained to know if a client should be referred to another professional e.g. a dermatologist for skin problems.
Q – 38 What hours are you available for us?
Ans- The work of a beautician is very demanding and usually requires long hours. Unlike other jobs which have fixed hours, you might find yourself having to work on some weekends or even nights. Therefore, you need to assure the interviewer that you are ready to be flexible depending on the demands of the job.
Q – 39 How to know which beauty professional to choose?
Ans- There are lots of beauty professionals and salons to choose from, so finding the best one for you can take time. Often it’s best to listen to recommendations from friends and family, however the following guide can also be useful:
1. Treatment
First decide which treatment you require. Sometimes this will be easy, for example if you want a manicure or facial etc. However if you require specialised treatments such as botox or chemical peels, this will involve researching the treatment in depth first.
2. Location
You can use the search on the homepage to find a beauty professional near to where you live. It may be that you’re prepared to travel to find the best beauty professional for you, but just remember you’ll have to do this each time you require a treatment! Some beauty professionals will work in a salon, others will work from a room in their home and some may be willing to come to your home.
3. Qualifications and experience
Checking qualifications is extremely important, and certificates should be on display in salons. Click here to find out what different qualifications beauty professionals should have. If you’re having specialized treatments, it’s vital that the individual you choose has the correct qualifications and experience so research this thoroughly before having the treatment.
4. Prices
Different individuals and salons will charge different prices. This is often due to the varying levels of experience and qualifications. You can compare fees directly in your area using our search.
5. Final Decision
Once you’ve decided upon your treatment, the price you’re willing to pay and the level of experience and qualifications your beauty professional should have, make an appointment. Before allowing your treatment to proceed, ensure the individual or salon provides a hygienic environment and you’re comfortable for them to go ahead with the treatment.
Q – 40 Can you explain why do you want to work for us?
Ans- When asking this question, the interviewer would want to know your motivation for applying for the job. Don’t make the mistake of mentioning your desire for higher pay. You could begin by demonstrating your understanding of the company’s vision, and then show how your passion and skills would be a good fit.
Q – 41 Explain what qualifications and experience should those working within the beauty industry have?
Ans- It is not required by law in the UK to register with any trade or professional bodies to practise in most areas of work within the beauty industry. However individuals should be qualified to at least NVQ/SVQ Level 2 or 3 (depending on their area of work).
Although qualifications should be visible in salons, it’s normally best to ask the beautician/beauty therapist if they have received training in the particular treatment you are considering before booking an appointment. Generally, individuals working in the beauty industry should have qualification(s) from the following awarding bodies:
❀ NVQ/SVQ Levels 2 and 3
❀ ITEC
❀ ONC/OND
❀ HNC/HND
❀ BTEC
❀ CIBTAC
❀ CIDESCO
❀ VTCT (VAI, IHBC,IIHHT,IIST)
❀ CGLI
Q – 42 How many services clients can you handle in a month week on in a day?
Ans- The interviewer would want to know how much work you can get done within a specific period of time. Avoid the temptation of lying in order to impress the interviewer. Give a realistic image, which you are confident you can deliver.
Q – 43 What self -marketing tips do you have for cosmetologists?
Ans- Always have business cards. When meeting someone new, give them a card. Give those cards to friends and ask them to hand them out too. Another thing: cosmetologists should look beautiful all the time. I was told by my teacher in school that clients should never come in looking better than their stylist. Cosmetologists are providing a service, and the clients want to see the stylist as an example.